Privacy Policy

At Creo Marketing Services, we prioritize the privacy and protection of all personal data collected through our online platform. This privacy policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information We Collect

We collect personal data that you voluntarily provide when using our services, including but not limited to:

• Contact details such as name, postal address, and phone number.
• Email addresses for communication and marketing purposes.
• Information related to service inquiries, project requirements, and feedback.
• Data generated through your interaction with our website such as IP addresses, browser type, and pages visited.

How We Use Your Information

Your information is used to:

• Provide, personalize, and improve our digital marketing and creative services.
• Respond to inquiries, requests, and provide customer support.
• Manage and deliver email marketing campaigns where consent has been granted.
• Ensure compliance with legal and regulatory obligations.
• Analyze and monitor website usage to enhance user experience and security.

Legal Basis for Processing

We process personal data based on one or more of the following legal bases:

• Your consent, where required.
• Performance of a contract or preparation of a contract with you.
• Compliance with legal obligations.
• Legitimate interests pursued by Creo Marketing Services, such as improving services and protecting our platform.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with trusted partners or service providers who assist in delivering our services, subject to strict confidentiality agreements. Disclosure may also occur if required by law or to protect our rights.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you.
• Request correction or erasure of your data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent where processing is based on your consent.
• Request portability of your data.
• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us through the physical address provided below.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to improve functionality, analyze usage patterns, and deliver relevant marketing content. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. Despite these efforts, no method of transmission over the internet is completely secure.

International Data Transfers

As a company based in India serving a global audience, your data may be transferred and processed outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our online platform, and we encourage you to review this policy regularly.